@nickpoint1 wrote:
my account is locked cant activate my sim card cant rememeber password
@nickpoint1 - too many failed login attempts temporary locks up your account. Try again in 15+ minutes. When you do, use the Forgot your Password option to reset your password.
What do you mean activate your SIM? Are you currently in nonpay/suspended status, or do you have a new SIM card you are trying to activate on a new or existing account?
NOTE, after 90 days of suspended/non-payment status, your account will be permanently deactivated, which means you will:
1 - Lose access to your phone number (and Self Serve account), any rewards or Available Funds balance that was in your account at time of suspension, and won’t be able to transfer the phone number to a new provider in the future.
2 - Need a new Public Mobile SIM card if you decide to activate a new Public Mobile account.
