08-17-2024 07:47 AM - last edited on 08-17-2024 11:58 AM by Dunkman
my account says subscription not acctivated but payment was taken and cannot access anything on my account
08-17-2024 12:01 PM
@846
More details would be helpful. Did you activate physical SIM card or eSIM?
If physical SIM card, try to insert into your phone to see any service.
08-17-2024 08:32 AM
Use the link below to contact public mobile directly for further assistance if you cannot access your account .
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
08-17-2024 08:31 AM
Is it a new account?
send a message to CSA to Look into it
