4 hours ago
- last edited
15m ago
by
Dunkman
my account says subscription not acctivated but payment was taken and cannot access anything on my account
12m ago
More details would be helpful. Did you activate physical SIM card or eSIM?
If physical SIM card, try to insert into your phone to see any service.
2 hours ago
Use the ticketing system for a faster response time (preferred method as Ticket is assigned and easy to follow up by CSA). Click Chatbot - Ticket and type TICKET, then follow prompts. Link to create a ticket will be presented.
4 hours ago
Use the link below to contact public mobile directly for further assistance if you cannot access your account .
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
4 hours ago
Is it a new account?
send a message to CSA to Look into it
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437