access past payments

[thayes22]

Hi, I am a former Public Mobile Customer and I would like to access my past payment information.

I tried to reset my password but I'm not receiving the reset links.

Please advise?

[Yummy]

If you ported your number or account is deleted due to no pay you do not have access to your account and cannot see any details.

You can ask agent for assistance as I do not know if PM keeps any history of closed accounts.

[HALIMACS · Accepted solution]

@thayes22 

if you paid by a credit card, you can search specifically for transactions attributed to public mobile and use that as proof of payment, if that is what you’re seeking

[softech]

@thayes22 you won't be able to login if your account was closed.   Please message PM support for your enquiry 

  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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