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about an ecsisting number

krsl
Great Neighbour / Super Voisin

how could i ad my credit card to my account

3 REPLIES 3

Chalupa_Batman
Mayor / Maire

HI @krsl 

Hope this helps.

How to change your credit card number

First and foremost, if you are changing your credit card information, you need to add every piece of information about the credit card like it was your first time. Even if it’s already auto filled, do it anyway.

When you log in to your Public Mobile account, go to the Payments button.

Chalupa_Batman_0-1703559189874.png

On the right hand side, click on Manage Subscription.

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Then click on Manage Payment Method and remember, change and edit everything even if it’s already auto filled.

 

Chalupa_Batman_2-1703559189995.png

Created by Chalupa Batman

How to change credit card on phone app

Download the app from the app store if you already haven’t.

Sign into your app.

When your app opens you’ll be in the My Account tab. You will see a plus button at the bottom left above the My Account tab. Click on it.

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Once you’ve clicked on it, go to Payments

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The next screen you’ll want to click on Manage Subscription.

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The next screen will give you the option to change your credit card information when you click on Manage Payment Method.

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There you will be able to enter a new credit card and expiry date. Click on Save and you're good to go.

Created by Chalupa Batman

Handy1
Mayor / Maire

@krsl  

Update credit card info

 

In your my account go payment tab >manage subscription >manage payment method or use this link

https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription

 

HALIMACS
Mayor / Maire

@krsl 

Log into your self serve, go to Payments tab, then Manage Subscription, there you'll find the payment card detail options.

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