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Your account has been suspended

snppoy
Good Citizen / Bon Citoyen

Hi Guys:

 

Logged in to my account, and a message says - Your account has been suspended. 

I am on credit card auto pay.  

My current plan is suppose to be good till APRIL , 2017

Am I suppose to have a positive balance in the account? 

my cell phone no. 416xxx-xxxx

sent the private message already

Can I please get some help to fix this problem?  Thanks!

 

2 REPLIES 2

ShawnC13
Oracle
Oracle

@snppoy, as recommended please remove your number.  Your plan is good until April 2017?  No wonder it is suspended you could be close to losing your number as well.  As you have already sent a message there isn't much more you can do until a MOD replies to you.  Last I heard it was over 24 hours for a response.

 

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

xCameron94x
Mayor / Maire

please do not post information like your phone number, account #, ect. This is a public fourm

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