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my account register's as me

Savage17Sam
Great Neighbour / Super Voisin

I register as my husband  his email and his password  get in and it say by name no his  why is that...

7 REPLIES 7

this is a browser cache or app cache problem

if you have been using browser, use a different one or use Incognito mode

if you are using PM app, either logoff and re-login, or better if using Android,  you can clear cache and clear data

funpig1
Deputy Mayor / Adjoint au Maire

@Savage17Sam 

If you tap Account, Manage Profile, you can easily change the name of the account to your husband.

Savage17Sam
Great Neighbour / Super Voisin

my log in and his are totally different..   Just  wanted to see what his points where.  I log in under his information and my name came up...

Yes. The information doesn't clear on its own when signing into different accounts.

Savage17Sam
Great Neighbour / Super Voisin

Maybe that is the key   use different devices.    This is my lap top if I use my phone that should make a difference.  right

funpig1
Deputy Mayor / Adjoint au Maire

@Savage17Sam 

The important thing is to have a different email address and password. You could always change the name in the profile to anybody you want later.

Sansan
Mayor / Maire

Probably just a cache issue. 

Log out and back again. Please clear cache first before you log in again. 

Always best to use different devices to prevent this from happening. 

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