11-22-2022 08:18 PM
Hi I accidentally had a typo in my phone number when was trying to move over from Fido. Now I have two numbers with one digit different. How can I fix this and reassign/move over the right number?
Thanks for the help
Solved! Go to Solution.
11-22-2022 08:21 PM - edited 11-22-2022 08:22 PM
@gviktr You should be able to login to your self serve account and select number transfer (Profile/Change Number/Number Transfer) and follow the prompts along with keeping the FIDO SIM in your phone until you've received the transfer text and responded with a YES within 90 minutes window.
11-22-2022 08:21 PM
@gviktr NO worry,
There is a porting team you can call and make the change.
I will message you the phone number. Check your Community inbox. Call them