08-31-2022 10:54 PM
09-01-2022 05:10 AM
@BKNS27 wrote:@Altar
I wouldn’t worry about unless you want confirmation of your order. Just reach out to a CS_Agent to have it corrected.Keep in mind that it may take up to 3 weeks for your SIM to arrive.
It is more important that you enter the correct email address while activating the SIM for your new account.
Nothing to correct. The e-mail showing name and address was already sent to the other addresss and the info was already exposed if the incorrect address belongs to someone else. The shipping notice doesn't show much more.
09-01-2022 12:54 AM - edited 09-01-2022 12:55 AM
@Altar
I wouldn’t worry about unless you want confirmation of your order. Just reach out to a CS_Agent to have it corrected.
Keep in mind that it may take up to 3 weeks for your SIM to arrive.
It is more important that you enter the correct email address while activating the SIM for your new account.
08-31-2022 10:58 PM
@Altar you can message PM Support to get that fixed. Message them with your order number here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there
08-31-2022 10:56 PM