Wrong Purchase went through at sign up

[JamesDH]

New to Public Mobile, when I signed up I clicked on the new $40 75GB US-Canada Plan and paid for 3 months but in my profile it showed just the Canada wide plan purchase for 3 months. I went back to try and change that to the Canada-US plan but it asked for a charge of $40 again on a monthly payment. Just wanted to straighten out the billing issue. Any thoughts?

[computergeek541]

self solution removed

[JamesDH]

Thanks to Public Mobile, my billing mistake I made at sign up was resolved quickly! I appreciate the community input also.

[Phil_Adelphus · Accepted solution]

@JamesDH   The Canada/US plan doesn't have a 90 day option so that would be why it wants to charge $40 for 30 days now to change.  

[JamesDH]

Thanks!

[HALIMACS]

Contact customer support @JamesDH 

 they’ll straighten out 🙂

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