06-08-2018 12:15 AM - edited 01-04-2022 06:08 PM
06-18-2018 12:35 AM
Please confirm any of this...
@LEGO wrote:
@pm-smayer97 Only last 90 days of history is available in Self-Serve.
@srlawren wrote:
@Acekiller wrote:if the mods have those info, i wonder why they don't let the customer have it through the site and instead have to force them to jump through loops?
@Acekiller @meocon I could be wrong (someone correct me if I am), but I'm almost certain the mods also only have access to the same 90 day window of history.
06-08-2018 03:43 PM
@Acekiller wrote:if the mods have those info, i wonder why they don't let the customer have it through the site and instead have to force them to jump through loops?
@Acekiller @meocon I could be wrong (someone correct me if I am), but I'm almost certain the mods also only have access to the same 90 day window of history.
06-08-2018 01:05 PM
if the mods have those info, i wonder why they don't let the customer have it through the site and instead have to force them to jump through loops?
06-08-2018 01:15 AM
@pm-smayer97 If you need track back usage for longer than 3 months you need to
send a private message to the moderator team and ask them for that info. include your account# or phone#, as well as your account PIN (if know) to help speed up the identification process.
Click here to send the moderator team a private message.
You can find information regarding the moderator team by following this link.
How long until a moderator replies?:
How can I view my private messages between myself and a Community Moderator?
06-08-2018 12:24 AM - edited 06-08-2018 12:31 AM
@pm-smayer97 Only last 90 days of history is available in Self-Serve.