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Will I lose my current Add-ons and loyalty / subscription discounts if I switch my plan?

bonnieeho
Great Neighbour / Super Voisin

I am currently on the $15 plan and have unused add-ons and discounts of $4 off per month from loyalty and subscription discounts. If I switch to the $34 Black Friday plan will that cause me to lose my add ons and discount? Thanks

7 REPLIES 7

Andy85
Town Hero / Héro de la Ville

@jojo99 Yes, you will likely be on the 4G network as a result. What is the make & model of your phone?

jojo99
Good Citizen / Bon Citoyen

If my phone isn't 5G will the phone just function automatically on 4G?

@StevenMorehouse  Public mobile is the best cell provider on earth 

StevenMorehouse
Good Citizen / Bon Citoyen

@Handy1 wrote:

@bonnieeho  No you won’t lose them and keep your old rewards , but going to 5G plan your data add on could be incompatible but remain on account until you on a 3G/4G plan again 

Handy1_0-1700956050341.png

 


You seriously pay nothing for your phone plan??

Cairns76
Good Citizen / Bon Citoyen

I just switched. The only thing i lost was a couple of 2gb data add ons that i received as free promos the last couple of years. I assume that is because the new 5g plan has unlimited data once the 5g part is used up

Handy1
Mayor / Maire

@bonnieeho  No you won’t lose them and keep your old rewards , but going to 5G plan your data add on could be incompatible but remain on account until you on a 3G/4G plan again 

Handy1_0-1700956050341.png

 

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