Why’s my data so slow

[TylerWScott2]

Ever since I change my plan, my data has been running absolutely slow most times I can’t even use it and I’m outside, I had to connect to my friends hotspot multiple times to just finish my work.

I don’t feel that the service provided is worth the price at all if you it’s only going to work a quarter of the time.

how can we fix this to get what I’m paying for.

[gpixel]

Photoshop, Snapseed, apps 

[maximum_gato]

@TylerWScott2 

Which plan did you switch from and to? It takes 48 hours to unthrottle 4G LTE data from a "3G" plan's 3mbps to the "up to" 100mbps of a "4G" plan. 5G plans are dependent on whether you are connecting to the 5G network but otherwise default to the 4G LTE network and "4G" speeds. Data speeds achieved depends on network traffic but typical data speeds for "4G" plans have exceeded the promised "up to" 100mbps data speeds.

Here are my recent speedtests with the $39/20gb plan....

If your data speed is that slow perform a speedtest. After trying a few troubleshooting steps like rebooting your phone, toggling airplane mode on/off and removing your Sim card, wait 10 min and replace and add reboot. If these and @softech 's suggestions don't change anything contact customer support to reset your account and reprovision your Sim card.

Still no improvement? Ask that a tech team ticket be opened to fix the issue and ask for some compensation to your plan amount for not delivering that data speeds promised.

@softech 

Do you know what configuration to use to get images to display beside each other horizontally? Like this...🌇🏙🌃? Thx 🤔🐈‍⬛😀

[softech]

@TylerWScott2 

What plan do you have? 4G plan? 5G ? or 3G plan?

try to click Reset All Networks and see if it helps

and what kind of phone you have ? Brand and model?

Check the current Preferred network type or network mode, what it is set at? Try the different choice and see how it goes