hi @Runalli
i think just a system glitch. It shows wrong amount around two weeks ago too
Please try again using Incognito/private/secret mode on your browser to login My Account, or try using the PM app (logoff the app first and log back in) and check
if same, then submit a ticket with CS Agent using Chatbot here:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
(And why you still have $25 1GB plan? you should have been offered better plans for the same price before. Check My account, Change Subscription page and see if any better plans still available now)
