08-25-2025 11:28 AM
08-25-2025 11:31 AM
hi @Bri67
you might see it showing 3GB data used around midnight, but it is just an entries meaning the data used yesterday
did you use 3GB yesterday? check your mobile phone tracker. You can see how much you used if you are using Android
But if you want to check with PM support agent, you can submit a ticket using Chatbot here:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage