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Data used is innacurate

Bri67
Great Neighbour / Super Voisin

Says I'm almost out of data. I did not use 3GB since last night.

1 REPLY 1

hTideGnow
Mayor / Maire

hi @Bri67 

you might see it showing 3GB data used around midnight, but it is just an entries meaning the data used yesterday

did you use 3GB yesterday? check your mobile phone tracker.  You can see how much you used if you are using Android

But if you want to check with PM support agent, you can submit a ticket using Chatbot here:       
            https://widget.telus.tiia.ai/publicmobile/publicmobile.html 
             Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage     

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