Thanks HALIMACS for your response.
Unfortunately, you can't see my first two questions, one of which was briefly posted, until the company blocked and removed it. The company blocked the second one before it was posted. Since no explanation is provided for these decisions, there is no way to fix any problem the Artificial Stupidity program creates (by arbitrarily blocking and removing legitimate customer questions) other than by blind guessing (about the "reason" for the removal).
This Kafkaesque situation reminds me of the secret terrorism trials the U. S. A. government (and Canada's too, if I remember correctly) held to try and convict alleged terrorists after September 11, 2001. People were taken to other countries, held in communicado for years, some for more than ten years, without trial and those who were "tried" for their alleged crimes were not allowed to know what they had been charged with (if anything) or what evidence was being used against them.
How can one defend oneself if you are not allowed to know what you've been charged with or what evidence is being used against you?
In comparing this situation to the people who were arbitrarily "detained" for years, even decades, without being provided the reason for it or what they were charged with, if anything, or any disclosure of the evidence that was being used against them; I am in no way trying to insinuate that the situation here is even remotely as serious as the one those people faced, so I hope that nobody is offended by such a crude comparison. It is merely a comparison of the Kafkaesque situation customers face when their questions are banished to the company's Community gulag without explanation or possibly reasonable excuse of any kind.
If a company is allowed to banish a customer's questions to it's internet gulag, the least it should do is tell the customer exactly why the question is not allowed to be asked or what other reason is being used to banish the question(s) and prevent anybody from reading them or responding to them,
If the company allowed you (or anybody else) to read my questions, you would find that no profanity, advertising, internet address or text similar to that used by HTML is included, the paragraphs are short and consist of just a few sentences and when spelling or informational errors were found, shortly after first trying to post the questions, I corrected them (by editing the affected paragraphs).
Not one of the six possible "rules" you mentioned were contravened in any way.
The only conclusion I can draw is that editing a question, particularly shortly after posting it for the first time, is somehow considered "offensive" (to the Artificial Stupidity program, presumably) and gets customers' service questions blocked and banished (to Public Mobile's Community gulag).
All I want to know is 1) when will customer service and the technical department be available to answer questions or help, if necessary, from now until Tuesday morning during the porting process (of a phone number) and activation of a new SIM card and 2) why did the payment notification messages ("Thank you for making a payment") suddenly stop?
As for offensive or "profane" words or content, the highest law of the land, the Constitution and the Charter of Rights and Freedoms and now the Supreme Court of Canada are abundantly clear on the subject. Using words which may offend somebody is not illegal and is, in fact, legally protected speech (with a few very specific exceptions), according to the Charter of Rights and Freedoms.
While that is the case in Canada, I do not seek to offend anybody here and choose my words very carefully first, which is why I type them (using a word processor program) first, then copy and paste them to the Community.
There is a time and place for everything, including possibly offending somebody, and this online Community is not the place for such discussions, in my opinion.
To summarize, all I did was try to post two legitimate customer service questions and they were blocked and removed for no reason that I can determine, other than that they were edited shortly after I attempted to post them for the first time.
