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Why are my Public reward points under my husband name "J. Z.", instead of my name, "L. Z."?

Lida1
Great Neighbour / Super Voisin

Why are my Public reward points under my husband name "J. Z.", instead of my name, "L. Z."?

3 REPLIES 3

slusagm
Mayor / Maire

i think it is only due to browser or app caching.  you can try login again using bowser with Incognito mode.  Or if you are using app, logout and log back in

 

ORNGNBLK
Model Citizen / Citoyen Modèle

If you both have PM accounts and you would like the points redirected to your account, BKNS27 ‘s suggestion should serve you well. If it’s only a matter of changing the name on the account, you can do so through app or web. Go to “Profile” and edit the account name(s). 

BKNS27
Mayor / Maire

@Lida1 

You will need The assistance from a CS_Agent help to correct the user name.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

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