Who do I contact for help?

[Ra10]

I am a new customer. The eSIM was unable to activate on my phone so I have no service. My phone # that I transferred from the old provider is now with Public mobility, which I no longer have access to and is the # the security code is sent to.  I tried all the means to contact PM with no avail. Any suggestions?

[Handy1]

@Ra10  Happy my suggestion worked for you 

Welcome to public mobile and happy new year 

https://productioncommunity.publicmobile.ca/t5/The-Lounge/Re-Ra10-not-getting-service/td-p/1125389

[Handy1]

@Ra10  Check your phone setting sim manager ensure PM is set to primary and “turn this line on” is toggled on (iPhone) and reboot the phone 

if still no luck you can submit ticket with support . Using this direct link 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Chalupa_Batman]

Hey @Ra10 

You can reach a CS Agent with this link.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437