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When will the 34/40G black Friday offer event last?

JefffL
Good Citizen / Bon Citoyen

When will the 34/40G black Friday offer event last?

If I can't buy it today, will I still have this offer tomorrow?

The site is completely shut down!

Thanks!

4 REPLIES 4

JefffL
Good Citizen / Bon Citoyen

Thanks dear, have a good night!

LitlLdy
Mayor / Maire

@JefffL , the My Account webpage & Public Mobile app is working for me now! Still a little slow but working much better!

LitlLdy
Mayor / Maire

@JefffL wrote:

When will the 34/40G black Friday offer event last?

If I can't buy it today, will I still have this offer tomorrow?

The site is completely shut down!

Thanks!


@JefffL , 

I tried to switch to this plan for over 6 hours but My Account & Public Mobile app are stuck on loading & never does load!

 The response back from a CS_Agent: 

“We are aware that there are issues with the website and the access to the self-serve profile.

That is due to the launch of the new plans.

The Tech Team is aware of the issue.

I suggest that you wait until tomorrow and try again.

At the moment, the website has issues due to a high volume of users.

I hope that tomorrow the website is running properly so you can schedule the plan change.”

As soon as I am able to get My Account & Public Mobile app to load successfully I will update you. I am going to set that plan to switch on renewal date.

Chalupa_Batman
Mayor / Maire

PM is fully aware of these issues right now with the site and app. They'd want the business so I'm sure they'll extend it a bit further to help customers out. JMO>

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