When I click Reward got expire warning message

[zw1]

Got this message at https://myrewards.publicmobile.ca/en/dashboard

Your services are on hold due to the expiration of your subscription. If your services are on hold for more than 90 days, your account will be closed permanently and you'll lose your phone number..

not sure what does that mean?

[BKNS27]

@zw1 

It means that you didn’t make this month’s (every 30 days) payment or you loss your number and account will be closed after 90 days of nonpayment.

[softech · Accepted solution]

@zw1 is your account due for renewal today?  If so and if you have Autopay setup, check back in the morning.  It is better to check after the plan is renewed