What is the wait time for a response.

[Jsilcock]

I have been waiting 2 days for a PUK code.  I am considering requesting a refund and go elsewhere.  

This is a simple request.

[CSA_PM]

Hello @ Jsilcock,

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

[SamSong2345]

I’ve been waiting for 3 days, another account of mine 4 days. No response whatsoever!

[SoggyCereal]

I got a response in 24 hours. Also they are dealing with back log from the flash sale!

[SKSuh]

Due to a tsunami of new activations the response time seems to be taking forever. I sent a query over 96 hours ago and haven’t heard anything back 

[Socrates8567]

Sadly nobody really knows. There really isn't any communcation from public mobile in the Announcement section. It's really anyones guess. You could always do a follow up request and advise it's been 2 days now.

EDIT: THIS is at the top of the site frame. Funny thing is, it brings you to a page that has no updates and is just a generic page.

We’re experiencing longer than normal wait times. Rest assured, our team is working quickly to assist everyone. Thanks for your patience and understanding. Visit our Community for updates.

Zero updates. Geesh.

[hairbag1]

@Jsilcock 

they're just starting to get caught up from the disastrous roll-out of the 50% Off offer. Use this link to message Customer Support...again...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437