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What is the difference between plans?

Vince666
Good Citizen / Bon Citoyen

I am a little confused that 20gig plans cost less then 15 gig plans.

 

I'm sure I'm missing something. I'm fine with getting the $60 plan but I just can't see the difference between the 20 gig 4G and 15 gig 4G thanks

16 REPLIES 16

DennyCrane
Mayor / Maire

Public Mobile has those plans on promotion right now, but they like to mess with people so they concurrently keep the regular priced plans with less data also available. Just take the promo plan and start the car. 

Community_QA
Model Citizen / Citoyen Modèle

the plans page is now all screwed.  The PM page shows a lot less plans than they offer on activation or plan change. Why?  

 

Vince666
Good Citizen / Bon Citoyen

Perfect got it thank you very much!

LoveNature
Model Citizen / Citoyen Modèle

Hi @Vince666 

use browser from computer,and clear cache/cookies/ open inPrivate mode,

To Login Page

and go to Plan & Add-ons, and scroll the plans using the down and up arrows on the far right. select the plan you want, and select ‘Change plan now’ then you pay full price plan, or ‘Change plan on renewal date’..to you not losing any money..

@Vince666 

 

This is what I can see,   $40 for the 15GB and $45 for the 20GB.   Use the yellow arrows on the right (if on desktop) or the similar arrows on a mobile device to scroll through available plans.

 

And BE SURE to change on next renewal to avoid loss of remaining value of current plan as they won't prorate or refund partial cycles.

 

HALIMACS_0-1675990122644.png

 

@Vince666  It’s there still use the arrows 


@Vince666 wrote:

That makes sense although now it won't let me see the 20 gig plan. 😕  I'll keep trying because I want the 20 gig 4G. Thanks for clarifying!

 


The small arrows have to be clicked on to see or select the next plan.

Vince666
Good Citizen / Bon Citoyen

I am changing plans to a 4G. Earlier today I was able to see several plans in the 4G category now I only see 2. I want the 4G 20 gig plan but it isn't an option anymore

Are you activating here, or looking to change plans?

 

Make sure to SCREENSHOT if you're changing plans and you 'see' the plan you desire on the Plan Change screens.   A little screenshot can go a long way toward some goodwill by Customer Support Agents.

 

😉

 

Vince666
Good Citizen / Bon Citoyen

That makes sense although now it won't let me see the 20 gig plan. 😕  I'll keep trying because I want the 20 gig 4G. Thanks for clarifying!

 

hi @Vince666 yes, they mixed  some me older plan, maybe they try to make the $40 and $45 plans more attractive.  It is all marketing:)

Handy1
Mayor / Maire

@Vince666  There 15Gb for $40 and 20Gb for $45 both 4 G service only difference is 5gigs and $5 


@Vince666 wrote:

Not according to what I read.. it shows that then is goes to a plan for $60 @ 15 Gig i dont understand why 15 cost more then 20


Ignore the $60 plan.  It is coded as a seperate plan but an identical plan is avaialble for $40.

LoveNature
Model Citizen / Citoyen Modèle

Hi @Vince666 

is still available at activation for ( plan $40 = 15GB ) or other plan ( $45 = 20GB ) forever price.

Vince666
Good Citizen / Bon Citoyen

Not according to what I read.. it shows that then is goes to a plan for $60 @ 15 Gig i dont understand why 15 cost more then 20


@Vince666 wrote:

I am a little confused that 20gig plans cost less then 15 gig plans.

 

I'm sure I'm missing something. I'm fine with getting the $60 plan but I just can't see the difference between the 20 gig 4G and 15 gig 4G thanks


15GB is available for $40 while 20GB is available for $45.

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