Was it a mistake to sign up for this?

[ndorrance]

So far my experience has been really, really bad. Is Public mobile always like this?

[ndorrance]

Thanks. I contacted them. Hopefully this does something.

[hairbag1]

@ndorrance 

use this link to send a message to Customer Support. Give them as much info as you can..ie: ph number, PM acct #, name on acct, PM pin #, date you activated etc...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

watch the little envelop icon on top right side of page will be highlighted when they respond.

[ndorrance]

I can't login to the web portal without getting an error "A1 Forbidden", and I can't login to the app either. There is no clear way to contact customer support.

Currently my phone cannot make or receive calls.

I think something must have gone wrong during the signup, but there doesn't seem to be a path to fix it. Really bad impression for a new customer.

[hairbag1]

@ndorrance 

a bit more detail of your vexation would help. Where did it all go so rong ?