Wanted to cancel the plan but Forgot to remove the card, charged for next cycle. Request for refund

[publicuser4]

@CS_Agent - Could you please check and help here ?

[sunflowershine]

@publicuser4 If you need to contact the Moderators, you have to send them a private message by clicking on the Envelop icon and send to "Moderator_Team". I doubt if you can get the refund but you can try. If not, just use the phone for the last cycle. 

[RossN]

@publicuser4 in order to speak to a moderator click here  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 you are on a public forum now

[mh1983]

Yes, absolutely need to contact the mods via private message. Wait time can be 24-48 hours so be patient.

[MandyJ · Accepted solution]

I'm not sure if you'll get a response from the moderators by posting in the community boards. I believe the moderators need to be contacted via private message, which you can do at this link:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437