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Want to change plans - Will I keep my add-ons?

Davis-Goertzen
Good Citizen / Bon Citoyen

I currently have a plan with PM and am a happy user. Based on my usage over the last while, I'm considering downgrading my plan to save myself even more. :cathappy: But before I do this, I have an important question.

 

On my account, in the "My Data & Add-Ons" section, I have my regular plan data, and also the following:

  • $0 Free Holiday Giveaway: 1GB Add-on
  • $0 Free Holiday Giveaway: 400min INTL Long Distance (incl CA & US)
  • 1GB Promo

I know that the In Canada and Long Distance add-ons don't expire until they're used up, but I wanted to double-check that this would still be the case even if I change my plan.

3 REPLIES 3

gblackma
Mayor / Maire

@Davis-Goertzen , I would check what the terms of the 1 gig data promo was. Some of them were valid for plan upgrades, and others you lost it if you switched plans.

geopublic
Mayor / Maire

@Davis-Goertzen  Add-ons are associated with your account and not your plan so you can change your plan as many times as you wish without affecting your add-ons.

NDesai
Oracle
Oracle

@Davis-Goertzen Yes, add-ons will stay as is.

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