11-02-2019 10:34 PM - edited 01-05-2022 07:50 AM
Not sure if this is the right place for this but just wanted to give some praise for the worker there that assisted me with signing up with PM
Jane was professional and made all the terms clear. The whole process was pretty seamless on PM's side as well using their site. She even unlocked my fido phone to use which was a bonus.
This was at Metrotown Mall in Burnaby BC. Highly recommend if you're in the area or know anyone looking to sign up and want them to have a hassle free experience.
11-03-2019 12:50 PM
@darlicious wrote:
@Ed404 wrote:Public Mobile does unlocking?
@Ed404 I believe the OP is referring to they helped with finding the IMEI# and entering the unlock code into the phone. As it pm does not sell phones they do not need to unlockphones but I do believe they can access codes from telus umbrella companies to facilitate the porting in of a number.
That's wonderful thanks
11-03-2019 04:08 AM - edited 11-03-2019 04:14 AM
@Ed404 wrote:Public Mobile does unlocking?
@Ed404 I believe the OP is referring to they helped with finding the IMEI# and entering the unlock code into the phone. As it pm does not sell phones they do not need to unlockphones but I do believe they can access codes from telus umbrella companies to facilitate the porting in of a number.
11-03-2019 03:22 AM
11-03-2019 03:21 AM
11-03-2019 03:20 AM
11-03-2019 02:09 AM
Public Mobile does unlocking?
11-03-2019 01:11 AM - edited 11-03-2019 01:11 AM
@cyrusrivers , please find the store and place your review there. Posting here is great but the information can get lost easily. Welcome to Public Mobile.
11-02-2019 11:40 PM
Looks like Jane put the wow in WOW! mobile. Thanks for sharing.
Btw did you have a referral code or anyone offered one to you?
11-02-2019 11:20 PM
@cyrusrivers wrote:Not sure if this is the right place for this but just wanted to give some praise for the worker there that assisted me with signing up with PM
Jane was professional and made all the terms clear. The whole process was pretty seamless on PM's side as well using their site. She even unlocked my fido phone to use which was a bonus.
This was at Metrotown Mall in Burnaby BC. Highly recommend if you're in the area or know anyone looking to sign up and want them to have a hassle free experience.
@cyrusrivers, that is great to hear!! Now you have set up a self-serve account as well haven't you? If not you should do that right away before you forget.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
11-02-2019 10:54 PM
Thanks for sharing
It's a great idea to leave this info here so tomorrow people who come here looking for suggestions can discover it.
It would be also great to rate them on google if they did such good job. I believe it would encourage even better job and show to stores as well the value they get from their employees, so they don't forget to treat them as weil as their customers get treated
Also i love reading good stories