Voicemail

[Starvin]

I cannot access my voicemail messages 

[Chalupa_Batman]

---

@Starvin wrote:

I cannot access my voicemail messages 

---

Are you using an iPhone or Android?

After you’ve activated, your voicemail is automatically ready to accept messages as soon as you add it to your account. It will play a default greeting until you set it up. Setting it up isn’t complicated:

1. Hold down the ‘1’ key on your phone keypad to dial your voicemail access number. Calling your own 10-digit phone number will also bring you to your voicemail.
2. When prompted, enter a password between 4 to 15 digits long. Try to make it hard to guess, but easy to remember. It will be more secure if you avoid using numbers that are repetitive or sequential such as ‘1111’ or ‘1234’.
3. Choose whether you want to bypass your password when calling from your own phone.
4. Record your name, and a personalized greeting.
5. When you’re done, hang up to end the call.

Public Mobile Voicemail Help Page

[hTideGnow]

hi @Starvin 

first try reboot and reset network settings.  Usually, it will update the voicemail number

if not, call any numbers on this list
https://productioncommunity.publicmobile.ca/t5/Get-Support/Updated-list-of-Voicemail-Access-Numbers/...

if it works, just manually program the number.  Usually go to Settings on the dialer app and look for voicemail number