09-13-2023 02:25 PM - last edited on 09-13-2023 03:54 PM by computergeek541
For the last week I've noticed that connecting to and using the Voicemail system is quite slow and delayed responses.
Usually it's quite snappy.
Anyone else noticing this?
(Hamilton, Ontario area for reference)
09-13-2023 03:33 PM
@LunchBoxSteve wrote:Yes full 5G service with full bars. I can actually see the tower from my window. It's about 0.25km from house high up on an apartment building. I also notice that the VM indicator takes a while to disappear from my phone after I delete the voicemail and disconnect from the system. So I think it's a network issue in my area maybe. That's why I posted here to get a sense of where the problem is. Just me or system wide sort of thing. You all have been excellent in helping me sort this out.
If you have not rebooted your phone recently, do a reboot and see if that helps to resolve the problem.
09-13-2023 02:42 PM
Yes full 5G service with full bars. I can actually see the tower from my window. It's about 0.25km from house high up on an apartment building. I also notice that the VM indicator takes a while to disappear from my phone after I delete the voicemail and disconnect from the system. So I think it's a network issue in my area maybe. That's why I posted here to get a sense of where the problem is. Just me or system wide sort of thing. You all have been excellent in helping me sort this out.
09-13-2023 02:38 PM
@LunchBoxSteve And you have a strong signal where you are when trying to access the VM ? I know some people n have asked support to reset the voicemail before usually to get the VM notification that seems to plague iPhone
09-13-2023 02:36 PM
Yeah, tried all the obvious stuff. Even left it powered down for an hour to give the carrier sufficient time to see it on their network sort of thing.
09-13-2023 02:32 PM
@LunchBoxSteve Maybe just give the phone a power down for 5 mins and reboot .
09-13-2023 02:30 PM
I haven't opened a ticket yet because I wanted to check on here if others are having the issue.
09-13-2023 02:28 PM
@LunchBoxSteve I haven't had issues with the voicemail so far. Did you open a support ticket or private message CS_Agent? It could be something that they could fix on the back end for you.
09-13-2023 02:26 PM - edited 09-13-2023 02:29 PM
@LunchBoxSteve No I have not , but I also don’t get many voicemails either just hang ups and then a text LOL