Voicemail notifications not working iPhone 12 pro

[ZoeDog]

Ported I’m from Koodo iPhone 12 Pro latest software and is.

not getting any voicemail notifications.  

have reset network, reset iPhone and reloaded.

verified notifications enables, and have tried a new eSIM ($5)

Hold 1 in voicemail and listen and erase all voicemails.

and still not working

[ZoeDog]

Yes I have check daily, nothing for this issue in inbox only in my sentbox.

Thanks @Handy1  for quick reply.

[Handy1]

@ZoeDog  Are you checking your community inbox for their reply . Use this link to it to se their reply

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

[ZoeDog]

I had followed advise and reached out to  support 2 weeks ago, and have yet to receive a response.

Debating porting out as missed a few important calls without knowing there was voicemail with time sensitive replies.

[ZoeDog]

Thanks, I have contacted support and just waiting a response for reseting voicemail.

[LitlLdy]

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@ZoeDog wrote:

Ported I’m from Koodo iPhone 12 Pro latest software and is.

not getting any voicemail notifications.  

have reset network, reset iPhone and reloaded.

verified notifications enables, and have tried a new eSIM ($5)

Hold 1 in voicemail and listen and erase all voicemails.

and still not working

---

@ZoeDog , you did right by resetting your network settings which normally fix a few issues but didn’t for you! 😞

eSIM shouldn’t affect your voicemail notifications.

I know the older iOS software affected the voicemail notifications at one point but with updated iOS 16.6 it is no longer an issue for me!

Please use @Handy1 suggestion to ask a CS_Agent to reset your voicemail on their end.

[Handy1]

@ZoeDog  I think this is a iOS issues . But some have had luck asking support to reset the voicemail also . So here’s the link to support 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437