Voice mail language

[echiu88]

1.  Why my voice mail announcement msg is in French.  Please change it to English.  Thanks.

2.  I cannot set up my voice mail properly since I dont understand French.

3.  I received correspondences from you in French too.  So weird.  I did not set up my account

    in French at all.

Thank you and best regards,

Elisa Chiu

[Anonymous]

Set Up Voicemail

Voicemail requires you to have talk included in your plan, as accessing voicemail will use plan minutes. To access voicemail in the U.S., you will need to purchase the U.S. Roaming Add-On with Talk included. A maximum of 10 messages may be stored, with a maximum length of 5 minutes each. Voicemail messages will be automatically deleted after 10 days. You can recover them up to 48 hours after deletion by dialling in to your voicemail, then selecting  ‘1’, followed by ‘9’. To protect your privacy, we recommend always requiring a password for voicemail access, even if you’re calling from your own phone.After you’ve activated, your voicemail is automatically ready to accept messages as soon as you add it to your account. It will play a default greeting until you set it up. Setting it up isn’t complicated:

1. Hold down the ‘1’ key on your phone keypad to dial your voicemail access number. Calling your own 10-digit phone number will also bring you to your voicemail.
2. When prompted, enter a password between 4 to 15 digits long. Try to make it hard to guess, but easy to remember. It will be more secure if you avoid using numbers that are repetitive or sequential such as ‘1111’ or ‘1234’.
3. Choose whether you want to bypass your password when calling from your own phone.
4. Record your name, and a personalized greeting.
5. When you’re done, hang up to end the call.

Change Your Voicemail Language visit HERE 

[softech]

oh.. they even have Cantonese?  no Italian no Portuguese? 

[darlicious]

@echiu88 

You can try

Access your mailbox and then from the Main Menu. Press 4 for Personal Options. Press 4 for Personal Preferences. Press 5 for Language Options. Press 1 for English. Press 2 for French. Press 3 for Cantonese.

[Triguy · Accepted solution]

Here is information to setup voice mail.

https://www.publicmobile.ca/en/bc/get-help/articles/set-up-voicemail

Here are the menu options to change the language.

https://www.publicmobile.ca/en/bc/get-help/articles/change-your-voicemail-language