a week ago
I've been a member for almost a year and have an issue where calls from certain numbers don't cause my phone to ring. I don't even get a missed call. I'm able text back and forth with these folks though. They are even able to leave a voice mail.
a week ago
hi @Roycar
make sure you didnt block those numbers
also, check Usage history on My Account and see if it shows there
also, test your sim on another phone and that can confirms if those numbers were blocked at device level
a week ago - last edited a week ago
@Roycar wrote:I've been a member for almost a year and have an issue where calls from certain numbers don't cause my phone to ring. I don't even get a missed call. I'm able text back and forth with these folks though. They are even able to leave a voice mail.
Hello @Roycar
Are these people on your contact list? Also, do you have block unknown calls on your phone and may have accidentally added them or block them?