Voice mail issues

[pmcagencies]

Hello I can,t access my voicemail as it says my box is full and it won,t let me delete my messages and the message cuts me off before i can delete them

edited by computergeek541: changed category (discussion isn't related to the self serve account)

[hTideGnow]

hi @pmcagencies you need to ask PM support agent to reset it for you

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[Socrates8567]

Try accessing your voicemails though a land line and see if you encounter the same issues.

If you still need support, click on the chatbot right bottom corner. Don't expect help anytime soon though as people have waited a week to support.