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Issue with esim / texting

iNinjutsu
Good Citizen / Bon Citoyen

Hi,

 

It's been close to a week that I havent been able to text or receive text. I originally posted from Fido. I sent several tickets without answers. Yesterday, I bought a new esim thinking that when I posted over it was t done properly but I can't even access to that esim. In the app when choosing change esim it tries to send me a text to authenticate me. Issue is I can't receive texts. What are my options now?

1 REPLY 1

hTideGnow
Mayor / Maire

hi @iNinjutsu 

you need to message PM agent again for help 

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