10-17-2025 10:15 AM
Can't make or receive calls, only able to texting
10-17-2025 11:37 AM
@Yummy
Yes I agree but good to check. My old Samsung S8+ was not compatible and I had issues with calls breaking up when I call someone and incoming calls goes to VM.
Replaced it with the Samsung S24FE and no issues.
10-17-2025 10:31 AM
@BKNS27 wrote:@Medic2 Check to see if your phone is VoLTE compatible for calling on LTE. Enter the IMEI of your phone to check.https://www.publicmobile.ca/en/get-help/articles/volte
@Medic2
Check to see if your phone is VoLTE compatible for calling on LTE. Enter the IMEI of your phone to check.https://www.publicmobile.ca/en/get-help/articles/volte
Well, how that check is going to confirm his ability to call?
My phone is not VoLTE compatible with PM service but I still can call and see LTE. And LTE is showing Only when I activate data.
10-17-2025 10:25 AM
10-17-2025 10:17 AM
hi @Medic2
what phone do you have?
Try Reboot your phone and Reset Network Settings
and if you have another phone and you have a physical sim, test the sim card on another phone
