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Visa compromised

dlmacneill
Great Neighbour / Super Voisin

My Visa has been compromised and I want to pay my next bill at my Financial Institution. 

6 REPLIES 6

fixin1
Deputy Mayor / Adjoint au Maire

@dlmacneill - In My Account > Payments will tell you when you need to pay or else your service will suspend (No Phone)

Also we are just customers trying to help other customers out.

dlmacneill
Great Neighbour / Super Voisin

When is my next payment due?w

fixin1
Deputy Mayor / Adjoint au Maire

@dlmacneill - Buy a payment voucher at recharge or here at locations: https://www.publicmobile.ca/en/on/payment-voucher

Load it up using *611, 1-855-4PUBLIC or in My Account in the Payment section.

The physical vouchers may look like this:

Screenshot 2024-03-04 at 4.29.03 PM.png


@dlmacneill wrote:

My Visa has been compromised and I want to pay my next bill at my Financial Institution. 


Sorry, but there is no such option to make a bill payment inititated by your financial institution.  You can use a different credit card or Public Mobile vouchers can be used.

hTideGnow
Mayor / Maire

HI @dlmacneill  you cannot pay at financial institution. 

but you can add your Visa Debit (or MC Debit) to My Account just like credit card and pay with that

or you can buy voucher from Shopper durgs mart and pay that way

softech
Oracle
Oracle

Sorry @dlmacneill , there is no option to pay PM bill at the bank

the other option is to pay by voucher.  Get a voucher from SDM/711/Shells/London Drug and load the voucher using *611

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