Using Saved Up Add Ons

[Nazanadda]

I am out of Data for this month, I have saved up 2GB, 1GB, 500MB, and 200MB available in my add ons. Do they automatically go into my account? How do I add these? Also, can we add more than 1 at a time? 

[hairbag1]

@Nazanadda 

good question...once your regular plan data is maxed out...then you're using whatever data add-on you have saved up. If you have several buckets of add-on data, it's tough to tell which saved add-on gets consumed first but they get used seamlessly until your next regular plan renewal occurs.

[Handy1 · Accepted solution]

@Nazanadda  They will kick in automatically once your lab data is used up . And you should see them here as soon as you purchase them 

simply try refreshing the page to check data plan / mins / add ons

For most up to date account info

[softech]

@Nazanadda   Yes, the system will automatically use one of your addon on your My Account

To confirm you have the addon and avoid cache confusion, login My Account using Incognito mode once again and check

Also, make sure you phone does not have data limiter enbled