@MeanyOne wrote:
Please can you help me to retrieve my username, password and security question?
Your self-serve account username is your email address your supplied during online activation.
You will get a welcome email from PM. That is the email address you used for your account. If you did not received any welcome email from PM, you may have a typo on your email address during activation. Contact moderator for assistant.
If you forgot your password, you can use the forgot your password link on the login page to reset your password. But you need the answer to your security question. If you don't remember your answer to the security question, contact moderator for assistant.
Create a moderator support ticket for help using the ? button at the right side bottom corner of this page.
1. Tell SIMon what is the issue
2. Ask for "moderator"
3. SIMon will give your 2 choices. Click on the "Account-specific question"
4. Then, click on "No, I want a human"
5. Click "Submit a ticket"
6. Follow instruction to create support ticket.
After submitted a ticket, members should check their private message SENT folder for their ticket which they just created.
If you cannot find your ticket in your SENT box, You did not create your support ticket yet. Also monitor your INBOX for any reply from moderator.
Click the envelop icon at the top right corner to access your private message mailbox.
You can also enable email notification after receiving a private message at your INBOX.
My settings --> PREFERENCES --> Private Messenger --> enable "Receive email notifications for new private messages' --> Save
