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User ID password

Nishythakkar
Great Neighbour / Super Voisin

I forget my user ID password. How I  can solve this problem?

 

7 REPLIES 7

jimbobs
Model Citizen / Citoyen Modèle

It's your email address.

dude65
Model Citizen / Citoyen Modèle

contacxt the mods like others have suggested.

Staliger
Mayor / Maire

@Nishythakkar If you couldn't restore your password, only mods can help you. Please contact them then using a private direct message.

kselmak
Mayor / Maire

@Nishythakkar 

Did you activate in store or online?

If on store, did you register your selfserve?

You would need the same email that you have to clerk in the store.

If you have printouts can you check if they spelled it correctly?

You can try searching your inbox for welcome message and receipt.

If you can locate your login email you can reset your password

If not you will need to contact moderators https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

popping
Retired Oracle / Oracle Retraité

@Nishythakkar wrote:

I forget my user ID password. How I  can solve this problem?

 


Your email address is your user ID.

If you remember the answer to your security question you supplied during activation, you can use the Forgot your password link on the login page.

gpixel
Mayor / Maire

@Nishythakkar contact customer support here

 

type "forgot password" 

(use the chat bubble options, then click "submit a ticket, click me" option)
https://publicmobile.ca.ada.support/chat/

 

make sure to check your inbox(top right corner envelope icon) periodically, for a message

hairbag1
Mayor / Maire

@Nishythakkar wrote:

I forget my user ID password. How I  can solve this problem?

 


Go to top of this page and click Get Help / Chat with Simon...to start process of moderator assistance.

Added..In the meantime, click the "Forgot your password" in log in area. Watch your email.

Need Help? Let's chat.