Usage details

[stevesteal]

I'm trying to find a phone number I deleted a while ago so I thought I would look at my usage history from March of last year (when I know I last sent/received a call from this person) and I can't seem to pull details of call I made from any period from last year. I put in the search criteria from March 1, 2016 tp April 30, 2016 and no numbers come up at all. Please help. Thanks

[stevesteal]

Good to know - thank you

[theoc198 · Accepted solution]

@stevesteal I would highly recomend not using apps like CCleaner, virus scanners for phones, etc. They don't actually do anything. Unless you have a very specific use case for them (deleteing hidden files or something specific) they will only negatively impact your battery life and phones performance. 

[WearySky]

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@stevesteal wrote:

Thank you! That's cray cuz when I was with Rogers I could go back a year and look at my usage and find a number no problem. Thanks for taking the time to reply

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Rogers is required by l;aw to keep customer bills for 7 years.  I assume that's because they're a postpaid provider.

[stevesteal]

Thanks for the reply. Unfortunately I use CC cleaner regularly so my history only goes back a few weeks at any given time. Something to think about though. Thanks again for the reply.

[Watoko]

Might be the cost of keeping a detailed usage history.

Not sure if your phone keeps a long history, but you could try checking your call logs on your phone.

[stevesteal]

Thank you! That's cray cuz when I was with Rogers I could go back a year and look at my usage and find a number no problem. Thanks for taking the time to reply

[Luddite]

Yep, not available to me either. This was the response: "The Usage History covers 90 days of usage.". That's it; nothing beyond the last 90 days.