12-06-2019 05:41 AM - edited 01-05-2022 08:22 AM
Dear mods, I want bring this to your attention:
When user tried forgotten password, systems asks email address, not phone number.
When user register, it asks phone number.
I have two phone lines, that requires me to have two seperate my account profiles. One of them, I don't remember what email address I used to register. I recollect registering with just phone number and not using any email.
How can I retrieve the user ID and reset password?
12-06-2019 07:22 AM
Click the ? icon at the bottom right to contact the MOD for assistance.
12-06-2019 06:16 AM
When you registered then you should have receieved a welcome email with your userid. If you can't find then submit a ticket by clicking on the question mark on the bottom right.