Us talk and text

[singleserve]

Im using s21 fe ( not Volte) and have the basic talk/text plan. I've on the 3G account with PM.  I'm sitting in the US with no service.  Tried setting the network mode to WCDMA but no connection. Is there anything else I can do or am I out of luck?  And if thats the case I'm pissed with PM for not letting folks know that it wont work for certain accounts. Help if possible!!!

[hTideGnow]

HI @singleserve 

S21FE is on PM's VoLTE whitelist.  So, you should be able to use the talk service when you are in US

just make sure you have got the US roaming Talk/Text addon, and you can try connect to T-Mobile or AT&T , they both should work.  But for network, don't select 3G, you either select 4G/LTE or 2G to get the voice calls working

[slusagm]

you have a 3G account, so not those Canada-US plan? did you buy US roaming addon?

[will13am]

@singleserve , if you are on a basic talk and text plan, why would there be expectation of being able to roam in the US without a roaming add-on.  I am assuming you did not purchase one as it was not mentioned.