09-19-2025 08:43 AM
Hi
I want to change my current iPhone 14 Pro Max to i. Please let me know how to do this transfer for eSIM or how to get a new one. I need my eSIM to work in the new device.
Please provide me with a step-by-step guide.
Thanks
09-19-2025 09:08 AM
Hi,
Thanks for the help.
I read it's free for a current user, is that the case? Also, would it be activated right after purchase?
09-19-2025 08:56 AM
Hello @ kavehsdkh,
You need to access your online account from the new phone and purchase an eSIM.
Visit the 'Subscription & Add-ons' page in My Account
Select the option to purchase a new eSIM
Complete the payment, and a new eSIM will be issued to you.
09-19-2025 08:54 AM
@kavehsdkh You need to download the app on new phone and log into your account and buy new eSIM , system should realize you already have eSIM and be free at checkout if not just message support and they will credit you the money back