I need help here but there is real customer service person I can talk to . I activated my public on Jan 9 and I thought I already transferred my phone from PC to here , and I did answer the SMS from my PC mobile and confirm to transfer. I could make a call and send text message. but yesterday I just found out that it was not successful, the text message i received was not SMS. I can't receive SMS message at all. I called PC mobile and they said Public mobile need to modify the port request to them. but now i am helpless. I can't even submit a ticket as i keep receiving 404 error , and the online chat is annoying which keep asking me the same question and there is no real person to communicate , i feel so regret transferring to here. now my pc account is still active.
