Hi, I am having an urgent issue. My number porting has not worked, as I realized I have not been get any calls or texts. This is despite having done all the steps during activation and getting confirmation from Public Mobile. This was almost two weeks ago and it is still not resolved.
In addition, the ticket submitting site is down and I have no other way of contacting the customer service. My line with the previous provider is still active and is not closed. Can I get some help please!
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@Elodieyx Did you not leave old providers SIM card in phone to reply YES to the confirmation text ? No worries I’ll send you the porting team number private message and they can. Re trigger the port request for you . And also here’s a direct link to support should you need them also
send a private message To CS_Agents click
VVVVV Link below VVVVV