cancel
Showing results for 
Search instead for 
Did you mean: 

Upgraded from 3G plan to 4G plan - Very Slow Internet Speed

aranan580
Good Citizen / Bon Citoyen

Hello,

 

I'm on the new 40$/15GB plan today, but still getting slow speeds 1 - 1.5 Mbps.  I tried restarting my phone, resetting network settings, and tried the SIM card on another phone.

 

Unfortunately, my speed is still slow.  Can someone help or provide support?

 

Thank you

2 REPLIES 2

aranan580
Good Citizen / Bon Citoyen

Thanks for the quick reply, @Outdoorsman

 

I'll accept your advice and close this ticket.  Thank you!

Outdoorsman
Mayor / Maire

@aranan580 hi it takes up to 48 hours to see a speed increase you will see a big improvement after that 

Need Help? Let's chat.