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Upgrade to 4G text message

noaccountpls
Good Citizen / Bon Citoyen

Hello, I just received a text message about an hour ago suggesting that I should upgrade to a 4G plan. I signed up with a 4G plan, so why am I getting a text message saying go to self-serve and change my plan to get 4G. I’m already 4G lol

4 REPLIES 4

hairbag1
Mayor / Maire

It's a blanket advertisement rather than a targeted message to @noaccountpls 

Meow
Mayor / Maire

I guess it is sent to every PM's customer. You would think it is easy to keep track of who has which plan. Creating simple SQL query is rocket science and brain surgery task so not many people around are qualified to do that.

dust2dust
Mayor / Maire

Welcome to the high-powered marketing execs of Public.

RossN
Mayor / Maire

@noaccountpls hi if you already upgraded just disregard text 

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