Nope. Now they say I did not try to upgrade for current term early enough. 1 day not early enough. Therefore it went forward another month. Then as I inquired there was briefly a "cancel " button on my account. But I waited till they answered. By then, like 45 mins, it was too late. Now have a more expensive account i don't need and no service in Mex when I do need it. Really lousy result.
They have added the upgrade for my next renewal date. So 2 periods from when I submitted. There was briefly a "cancel change" button on my account page.
But they just removed the "cancel change" button so I can't cancel the upgrade! This happened while they delayed almost an hour answering me!
Seems super dodgy on their part. Now I can't cancel it and get up old plan back. Only wanted new plan cause going to Mexico next week. Won't need it next month. They played dirty.
You cannot downgrade plans unless they appear in your account. Most of the time you won't see anything cheaper than what you currently have.
Try signing in again on the app or website, the cancel button should be there.
They have added the upgrade for my next renewal date. So 2 periods from when I submitted. There was briefly a "cancel change" button on my account page.
But they just removed the "cancel change" button so I can't cancel the upgrade! This happened while they delayed almost an hour answering me!
Seems super dodgy on their part. Now I can't cancel it and get up old plan back. Only wanted new plan cause going to Mexico next week. Won't need it next month. They played dirty.
