09-02-2024 09:15 PM
09-02-2024 09:24 PM
hi @Josh05
rewards point will carry on. So, no need to worry the rewards point for plan change, whether you use Change Now or Change on Renewal
09-02-2024 09:24 PM
@Josh05 Your rewards will remain intact you won’t lose anything for changing plans
09-02-2024 09:23 PM
Thanks. Will an upgrade affect my rewards points balance or will that just carry on?
09-02-2024 09:23 PM
HI @Josh05
depends what option you choose
if you want the new features, or extra data from the new plan, choose Change Now to start the new plan now. But you need to understand PM would not refund you the days left for your current plan
if you are not in a rush, then use Change on Renewal and schedule the change at the end of this cycle so money won't be wasted
09-02-2024 09:19 PM - edited 09-02-2024 09:23 PM
@Josh05 You don’t have to but it wise to choose the change plan on next renewal option so you don’t lose money on your current cycle . But if you don’t care about that , then you can change plan immediately and start a new 30 day cycle