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Thanks for the suggestion.  I followed your steps and submitted a ticket.  Fingers crossed.

Hello, do you know if there is any way to potentially gain access to the recent offer.  I read somewhere that somebody reached out to "support" and they were able to assist them to get the recent offer?  Does this ever happen?  Thanks.

$27 for 20G in June and $29 for 40G Aug 1st.  Currently paying $25 for 1G...don't ask. 

Thanks.  Will an upgrade affect my rewards points balance or will that just carry on?