yesterday
yesterday
Thanks for the suggestion. I followed your steps and submitted a ticket. Fingers crossed.
yesterday
@Josh05 wrote:Hello, do you know if there is any way to potentially gain access to the recent offer. I read somewhere that somebody reached out to "support" and they were able to assist them to get the recent offer? Does this ever happen? Thanks.
HI @Josh05
most tried but got declined. But since you had an offer, why not let agent know that you just missed the offer by replying it before the deadline and hope they can help.
Please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
yesterday
Hello, do you know if there is any way to potentially gain access to the recent offer. I read somewhere that somebody reached out to "support" and they were able to assist them to get the recent offer? Does this ever happen? Thanks.
yesterday
HI @Josh05
did you check your Change Subscription page on My Account? Best plan available for most people is the $30 15GB
if you need more data now, maybe pick the $30 plan for now. If you are don't need the extra data now, you might need to wait till Black Friday for crazy deals
yesterday
$27 for 20G in June and $29 for 40G Aug 1st. Currently paying $25 for 1G...don't ask.
yesterday
HI @Josh05
no particular time, purely random. Also, even they have a promotion, they might not send to everyone, so it is like a lottery
And if you got one in August, I am afraid that you might not have the next one very soon.
What plan you missed or you are looking for?